We understand that sometimes road trips may need to be cancelled. In case of cancellation, the below terms apply:

  • If cancelled up to 61+ days prior to pick-up ..............No Fee 
  • If cancelled from 60 to 22 days prior to pick up.......10% of Rental 
  • If cancelled from 21 to 7 days prior to pick-up ........20% of Rental 
  • If cancelled less 6 days or less prior to pick-up ..................50% of Rental 
  • If cancelled on day of pick up or No-Show .............100% of Rental 
  • If vehicle is returned early there is no refund available for the unused days


Original pick-up date or the earliest confirmed pick-up date is used to calculate the cancellation fee.

The cancellation fee period is based on New Zealand Standard time